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MISSING PIECES - CONSIGNMENT POLICY

Material Sought:

Select china patterns in pristine condition only.


Refusal of Consignment:

MISSING PIECES reserves the right to refuse consignment of any item, including damaged items, items which MISSING PIECES already carries in abundance, or items that in the opinion of MISSING PIECES will not be salable.


Grading:

Once pieces are received, each piece will be inspected, graded, measured, and photographed.


Listing:

You will receive a typed listing in the mail (or via email) in approximately 2-3 weeks of delivery of the goods. This list will include: condition, selling price per unit, and measurements.

Payments:

Consignment payments are paid out quarterly. Keep in mind that we cannot pay out for merchandise that has been sold but not yet received by the buyer. We must allow for worldwide shipping which can take as many as 12 weeks when shipping overseas. We offer a 2 week return policy on ALL of our items so we can insure the buyer is satisfied with the merchandise. Please remember that pieces may not sell in your pattern every quarter. Do feel free to contact us for an update on occasion. When doing so, please allow us a day or two to get back to you. Consignments are a great deal of paperwork and must be handled precisely.

Shipping to Winnipeg from other parts of Canada:

Both the consignor and consignee will share the cost of shipping when a consignment is being shipped into Winnipeg to be sold. Packing is the responsibility of the sender. All pieces MUST arrive safely in order to be sold. Shipping is done through Greyhound Canada as a collect shipment to be picked up at Greyhound. MISSING PIECES will pay for the shipping in Winnipeg, then 50% of the cost of shipping will be deducted from your first cheque.

Shipping of items sold:

MISSING PIECES ships worldwide. The buyer pays for the shipping. MISSING PIECES guarantees the safe arrival of all pieces. Each shipment is insured accordingly.

Insurance:

MISSING PIECES maintains insurance and will continue to maintain insurance on consigned material. In the event of loss, payment of the amount that would have been due, if sold, will be paid out.

Advertising:

All costs are incurred by MISSING PIECES. All pieces are advertised on 8 different websites.

Consignment Term:

All sets will be kept until they are completely sold unless the consignee chooses otherwise. You can choose to pick up your set after one year has past. The initial prices are set for a two year period. After two years, the prices are reduced by 25%. After another year, the prices are reduced by 50 % of the original price while the remaining pieces sell out. If only a few pieces remain after 4 years, we may ask the consigner to pick them up.

Early Termination:

The minimum consignment term will be one year. Should you choose to remove your set before the year is up, there will be a penalty fee of $5.00 per piece. This is to help recover the loss of time involved for: cleaning, grading, photographing, measuring and advertising.

Change of contact information:

It is up to the consignee to keep MISSING PIECES up to date on any address changes. If consignment payments are returned to MISSING PIECES we will attempt to reach the consignee for 30 days. If no contact can be made, the remaining pieces will be donated to the WINNIPEG PET RESCUE.


Still have questions?

info@missingpieces.com

1.888.449.4459